Privacy Policy

Privacy Policy – Industrial Companies SA

Last updated: [19/08/2024]

This Privacy Policy explains how Industrial Containers SA (Pty) Ltd, operating through www.industrialcompanies.co.za (“the Website”, “we”, “us”, or “our”), collects, uses, stores, and protects your personal information. This policy is drafted to comply with South African law (POPIA) and is aligned with Google Merchant Centre requirements for transparency, data protection, and user trust.

By using our Website, you agree to the terms of this Privacy Policy.


1. Who We Are

Website: www.industrialcompanies.co.za
Business Name: Industrial Containers SA (Pty) Ltd
Nature of Business: Sale, hire, and modification of shipping and storage containers in South Africa.

For privacy-related queries, see our contact details in Section 9.


2. Information We Collect

We may collect the following types of personal information when you use our Website:

(a) Information You Provide Voluntarily

When you contact us, request a quote, or complete a form, we may collect:

  • Your full name
  • Email address
  • Phone number (including WhatsApp)
  • Company name (if applicable)
  • Delivery address (if applicable)
  • Details of your container enquiry

(b) Information Collected Automatically

When you visit our Website, we may automatically collect:

  • Your IP address
  • Browser type and version
  • Device type (mobile, desktop, tablet)
  • Pages viewed and time spent on the Website
  • Referring website or search engine

This information is collected through cookies and analytics tools (see Section 6).


3. How We Use Your Information

We use your personal information for the following purposes:

  • To respond to enquiries and provide quotes
  • To process orders, bookings, or rentals
  • To arrange container delivery where applicable
  • To improve our Website, services, and customer experience
  • To comply with legal obligations
  • To prevent fraud, misuse, or abuse of our services

We do not sell your personal information to third parties.


4. Sharing of Your Information

We may share your personal information with trusted third parties only when necessary, including:

  • Delivery and logistics providers (for container transport)
  • Payment processors (if applicable)
  • IT and website hosting providers
  • Legal or regulatory authorities when required by law

These third parties are required to protect your data and use it only for the purpose for which it was shared.


5. Compliance with Google Merchant Centre

To comply with Google Merchant Centre policies, we confirm that:

  • We clearly disclose how customer data is collected and used
  • We do not engage in deceptive or misleading practices
  • We only collect data necessary for legitimate business purposes
  • We protect customer data with reasonable security measures
  • We provide clear contact information for privacy-related concerns

6. Cookies and Tracking Technologies

Our Website uses cookies to enhance user experience and analyze website traffic.

What are cookies?

Cookies are small text files stored on your device when you visit a website.

We use cookies to:

  • Improve site functionality
  • Understand how users interact with our Website
  • Support marketing and analytics (e.g., Google Analytics)

You can manage or disable cookies through your browser settings. However, this may affect how some parts of the Website function.


7. Data Security

We take reasonable technical and organizational measures to protect your personal information from unauthorized access, loss, misuse, or disclosure. These include:

  • Secure website hosting
  • Encrypted data transmission where applicable
  • Restricted access to personal data within our company

While we strive to protect your information, no online system is 100% secure, and we cannot guarantee absolute security.


8. Your Rights (POPIA Compliance)

Under South Africa’s Protection of Personal Information Act (POPIA), you have the right to:

  • Request access to your personal data
  • Request correction or deletion of your data
  • Withdraw consent where processing is based on consent
  • Lodge a complaint with the Information Regulator if you believe your rights have been violated

To exercise these rights, please contact us using the details below.


9. Contact Us – Privacy Enquiries

If you have any questions about this Privacy Policy or your personal information, you can contact us:

Industrial Containers SA (Pty) Ltd
📧 Email: contactus@industrialcontainers.co.za
📞 Phone/WhatsApp: [insert number]
🌐 Website: www.industrialcompanies.co.za


10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated “Last updated” date.

We encourage you to review this policy periodically.

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